the transfer fails, press the Resume soft key to return to the original
call.
To transfer a call directly to voice mail:
•
Ask the caller to hold
•
Press the Trnsfer soft key
•
Press the * key
•
Dial the number to which you want to transfer (ie…6xxx)
•
Press the Trnsfer soft key
To forward all calls to another number:
•
Press the CFwdAll soft key. You will hear two beeps.
•
Enter the number to which you want to forward all of your calls.
Enter the number exactly as you would if you were placing a call to
that number. An animated phone icon flashes in the upper-right
corner of your LCD screen.
•
To cancel call forwarding, press the CFwdAll soft key.
To mute a call:
Press the Mute button. To disengage mute, press Mute again or lift the
handset.
To view or dial – missed / received / placed calls and the
corporate directory:
The Cisco IP Phone 7940/7960 keeps a history of all calls you make and
receive, including the caller ID, date, and time of the call. You can use this
information to redial a party.
•
Press the directories button.
•
Press the Scroll key to select the desired call history option: Missed
Calls, Received Calls, Placed Calls, or Corporate Directory.
•
Press the Select soft key to display the selected call history list.
•
Press the Scroll key to scroll through the numbers listed in the
selected call history list.
•
If desired, press the Dial soft key to speed dial the highlighted
number fro
m the call history list.
•
You might need to use the Edit soft key to add digits to the front of
the number. For example, if the call was from an outside, long-
distance caller, you will ne
ed to add the digits "91" to the front of the
number.
•
When you are finished, press the Exit softkey twice to exit the
selected directory menu and exit the directories menu.
Note: To enter any letter on your LCD screen, use a corresponding
number key. For example, press 2 once for “a,” twice for “b,” and
three times for “c.” To back up press the << soft key.
To place a conference call:
Conference calling allows from 3 to 16 parties to participate
• During a call, press the more > Confrn soft keys to open a new line and put
the first party on hold.
• Place a call to another number.
• When the call connects, press the Confrn soft key again to add the new
party to the existing call with the first party.
• To establish a conference call between two calls, one active and the other
on hold, press the Confrn soft key.
Voice Mail
To access your voice mail:
Press the Messages button and follow the voice instructions. Note:
When you receive a new message, a flashing envelope icon displays
on your LCD screen. Depending upon your phone configuration, the
light on your handset glows to indicate that you have received a new
message.
To access your voice mail from a phone other than your office
phone:
•
Dial your phone number, when it goes to your voice mail greeting:
•
Press *
•
It will ask for your ID (your ID is your extension), enter your
extension
•
It will ask for your password, enter your password
•
Then retrieve your voice mail as usual
To change your voice mail greeting from a phone other than your
office phone:
•
Dial your phone number, when it goes to your voice mail greeting:
•
Press the * key
•
It will ask for your ID (your ID is your extension), enter your
extension
•
It will ask for your password, enter your password
•
Press 4, press 1 and follow the voice directions.
Volume and Ringer Sound
To adjust the ringer volume:
Press the up or down Volume button while the handset is in its cradle.
To change the ringer sound:
•
Press the Settings button.
•
Press 2 for Ring Type.
•
Use the Navigation button to scroll through the list of ring types and
press the Play soft key to hear samples.
•
Highlight the ring you want, then press the Select soft key.
•
Press the OK and Save soft keys.
To adjust the handset, speakerphone, or headset volume:
During a call, press the up or down Volume button. Press the Save soft
key to apply the new volume level to future calls.
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