Cisco 7960 Series

CHAPTER
1-1
Cisco IP Phone 7960 and 7940 Series User Guide
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1
Introducing Your Cisco IP Phone
A Cisco IP Phone is a full-feature telephone that provides voice communication
over the same data network that your computer uses. This phone functions much
like a traditional analog phone, allowing you to place and receive telephone calls.
It also supports features that you have come to expect from a telephone—such as
speed dialing, redial, call transfer, conference calling, and voice mail access.
Your Cisco IP Phone offers features that might surprise you. Because it is part of
an IP network, your Cisco IP Phone can provide not only telephony services, but
data services, too—including up-to-the-minute information and services from the
network. In a nutshell, your Cisco IP Phone provides a whole range of
communication features that you could not expect from a traditional telephone.
This guide helps you learn to use the various features and services available on
your phone. Not all of the features described in this book are available by
default—your administrator may not add them for you. You access some phone
features and services on the phone itself, while you customize others on a
convenient web page. For information about the User Options web page, see
Customizing Your Phone From the User Options Web Pages, page 1-15.
This chapter contains the following sections:
• Connecting Your Cisco IP Phone, page 1-2
• A Road Map to Your Cisco IP Phone, page 1-6
• Using the Feature Buttons, page 1-10
• Navigating on Your Phone, page 1-11
• Using the Handset, Headset, and Speakerphone, page 1-12
• Customizing Your Phone From the User Options Web Pages, page 1-15

Cisco 7960 Series Specifications

General

Lines	6
Protocol Support	SIP, SCCP
Speakerphone	Yes
Ethernet Ports	2 (10/100 Mbps)
Power Options	Power over Ethernet (PoE), AC adapter
Audio Codecs	G.711, G.729a

Summary

Introducing Your Cisco IP Phone

Connecting Your Cisco IP Phone

Details how to physically connect your Cisco IP Phone to the network and power sources.

Auto-Registering Your Phone Using TAPS

Explains the procedure for auto-registering your Cisco IP Phone using the TAPS tool.

A Road Map to Your Cisco IP Phone

Identifies and describes the physical buttons and parts of the Cisco IP Phone models.

Using the Feature Buttons

Explains the function of key buttons like Services, Messages, Settings, Directories, and the ? button.

Navigating on Your Phone

Describes how to use the Navigation button, softkeys, and keypad to select menu items and enter data.

Using the Handset, Headset, and Speakerphone

Covers how to use the handset, headset, and speakerphone for calls and how to adjust volume.

Customizing Your Phone From the User Options Web Pages

Explains how to use web pages to subscribe to services, change settings, and manage contacts.