Cisco Wireless IP Phone 8821 and 8821-EX Quick Start Guide
June 2016Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Your Phone
1. Indicator light (LED) and headset port
2. Speaker button
3. Softkey buttons, navigation cluster, and call control
buttons
4. Keypad
5. Left side buttons
Turn On Your Phone
Press and hold Power/End Call until the red LED
lights.
Turn Off Your Phone
1. Press and hold Power/End Call for 4 seconds.
2. Press Power off.
Make a Call
1. Enter a phone number.
2. Press Answer/Send .
Answer a Call
Press Answer or Answer/Send .
Put a Call on Hold
1. Access the Phone app.
2. Press Hold.
View Your Recent Calls
1. Access the Recents app.
2. Select Recents.
3. Select a line or All recents.
Transfer a Call to Another Person
1. Access the Phone app.
2. Press More and select Transfer.
3. Enter the number to call or select an entry from your
recent calls.
4. Press Transfer.
Add Another Person to a Call
1. Access the Phone app.
2. Press More and select Conference.
3. Do one of these actions.
• Dial a number and wait for the person to answer.
• Select an entry from your Recents list and wait for
the person to answer.
• Select another held call on the same line.
• Press the right Navigation key, select a line, and
select a held call on that line.
4. Press Merge.
Mute Your Audio
1. Press Mute .
2. Press Mute again to turn mute off.
Make a Call with a Headset
1. Access the Phone app.
2. Select a line.
3. Enter a phone number.
4. Press Answer/Send .