Procedure
Step 1 Press Mute on the phone or Mute on an expansion microphone.
Step 2 Press Mute again to turn mute off.
Hold Calls
Put a Call on Hold
You can put an active call on hold and then resume the call when you're ready.
Procedure
Step 1 Press Hold.
Step 2 To resume a call from hold, press Resume.
Answer a Call Left on Hold for Too Long
Your phone is configured to provide cues that let you know when you have left a call on hold for too long:
• Flashing LED bar
• Visual notification on the phone screen
• Ringing notification on the phone if a hold reminder is configured with phone web page
Procedure
Press Answer to resume the held call.
Forward Calls
If a line is enabled with feature key sync and call forward on it, the call forward icon is displayed next to
the line key label.
There are three call forwarding services:
• Forward all—Forward all incoming calls to a target phone number.
Calls
6
Calls
Hold Calls