Enable DND Status Sync via XSI Service 229
Executives and Assistants 230
Synchronization of Executive-Assistant Settings 230
Dial Plan for Executives and Assistants 230
Configure a Line Key for Executive and Assistant Menu Access 231
Service Activation Codes for Executives and Assistants 231
Programmable Softkeys for Executives and Assistants 233
Configure Priorities for Voice and Video Data 233
Corporate and Personal Directory Setup 235
CHAPTER 12
Personal Directory Setup 235
LDAP Configuration 235
Prepare the LDAP Corporate Directory Search 236
Configure BroadSoft Settings 236
Configure the XML Directory Service 237
Reverse Name Lookup for Incoming and Outgoing Calls 237
Enable and Disable Reverse Name Lookup 238
Cisco IP Phone Troubleshooting 239
PART V
Monitoring Phone Systems 241
CHAPTER 13
Monitoring Phone Systems Overview 241
Include a Device Identifier in Uploaded Syslog Messages 241
Cisco IP Phone Status 242
Display the Phone Information Window 242
View the Phone Status 242
View the Status Messages on the Phone 243
View the Network Status 243
Display Call Statistics Window 244
Call Statistics Fields 244
View the Customization State in the Configuration Utility 246
Cisco IP Phone Web Page 247
Info 247
Status 247
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Contents