Cisco 8861 Administration Guide

• Power over Ethernet (PoE) doesn't meet the required power-supply.
• Connected number of key expansion modules exceed maximum "Number of Units".
Solution
• Change the phone to use the same type of expansion module.
• Check the PoE the phone connected to.
• Check if the unit number is bigger than the “Number of Units".
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Hardware and Accessory Installation
Key Expansion Module Does Not Go Through the Normal Start Up Process

Cisco 8861 Specifications

General

Resolution	800 x 480 pixels
Audio	Wideband audio
Ethernet Ports	2 x 10/100/1000
Speakerphone	Full-duplex
Display	5-inch color display
Lines	5
PoE	Yes (802.3af)
Protocols	SIP, SDP, SRTP
Wi-Fi	802.11a/b/g/n/ac
Headset Jack	Yes
Codecs	G.711, G.722, G.729, iLBC
USB Port	2 x USB 2.0
USB Ports	2 x USB 2.0
Supported Languages	Multiple (English, French, Spanish, etc.)