Quick Start For Executives
Cisco Unified IP Phone 
8941 and 8945
1 Dial
2 Hang up
3 Answer
4 Mute
5 Divert
6 Forward All
7 Hold
8 Do Not Disturb
9 Conference
10 Transfer
11 Call History
12 Directories
13 Shared Lines
14 Vo icemail
15 Tips
Note For best results, print on 8.5 x 14” 
(legal-sized) paper.
1  Dial
To dial, lift the handset and enter a number. Or:
  • Press an unlit line button  .
  • Press the New Call softkey.
  • Press the (unlit) headset button   or 
speakerphone button  .
Dial from Call History
1. Press the down arrow on the Navigation bar.
2. Scroll to the number and press the Select 
button in the Navigation pad or Call Softkey.
Redial the last number
Press the Redial softkey. 
Speed dial
Enter a speed-dial code while on-hook (no dial 
tone), then press the Speed Dial softkey. 
Your system administrator can help you set up 
speed dials from your User Options web pages.
2  Hang up
To end a call, replace the handset. Or:
  • Press the End Call softkey.
  • Press the (lit) headset button   or 
speakerphone button  .
3  Answer
To answer a ringing call  , lift the handset. Or:
  • Press the flashing amber line button  .
  • Press the (unlit) headset   or speakerphone 
 button.
  • Press the Select button in the Navigation pad.
Call Waiting
If you get a second call while the first call is active, 
the second line displays.
To connect the second call and put the first call on 
hold automatically, press the flashing amber line 
button 
 . 
Multiple lines
If you use multiple lines, press the All Calls softkey 
to see all calls on all lines (oldest first). Otherwise, 
your phone displays calls that are on the selected 
line only.
To see which line is selected, look for a blue icon 
on the line label (left side of screen) and the line 
extension in the header bar (top of screen). 
All Calls uses your primary extension.
4  Mute
  • Press the Mute button   to toggle Mute 
on and off. When Mute is on, the Mute button 
glows red.
  • Press the Video Mute button   to toggle 
Video Mute on and off. When Video Mute is 
on, the Video Mute button glows red.
5  Divert 
Use Divert to redirect a ringing or active call to 
voicemail or to another phone number (set up in 
advance by your system administrator). You must 
resume a held call before you can use Divert.
Divert affects the highlighted call only. If necessary, 
scroll to the call before pressing Divert.
6  Forward All
1. Press the Forward All softkey.
2. Enter a phone number, select a number from 
Call History, or press the Messages button 
 (to forward to voicemail). 
3. Look for Forward All icon   on your screen.
4. To cancel call forwarding, press the 
Forward
 Off softkey.
Your system administrator can help you forward 
calls remotely from your User Options web pages.
7  Hold
1. Press the Hold button  . 
The hold icon   displays and the line button 
pulses green.
2. To resume the highlighted call, press the 
pulsing green button 
, the Resume 
softkey, or the Select button in the Navigation 
pad. (Note that pressing the Hold button again 
does not resume a call from hold.)