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Cisco 8851NR User Manual

Cisco 8851NR
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Cisco IP Phone 8800 Series
User Guide
CISCO 8800 SERIES
USER GUIDE
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Table of Contents

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Cisco 8851NR Specifications

General IconGeneral
MountingDesk/Wall
Handset typeWired handset
Product typeIP Phone
Case materialAcrylonitrile butadiene styrene (ABS)
Product colorCharcoal
Wall mountableYes
Lines quantity5 lines
Phonebook capacity- entries
Number of VoIP accounts-
Volume controlDigital
Display diagonal5 \
Display resolution800 x 480 pixels
Voice codecsG.711Mu, G.711a, G.722, G.729A, iLBC
Number of microphones1
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
Supported network protocolsIEEE 802.3i/802.3u/802.3ab
Ethernet LAN (RJ-45) ports2
Storage temperature (T-T)-10 - 60 °C
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)10 - 90 %
Number of handles included- pc(s)
Weight and Dimensions IconWeight and Dimensions
Depth257.34 mm
Width229.1 mm
Height40 mm
Weight1190 g

Summary

Your Phone

The Cisco IP Phone 8800 Series

Overview of the Cisco IP Phone 8800 Series models and their capabilities.

New and Changed Information

Details on changes and updates in the manual for different firmware versions.

Phone Setup

Instructions on how to set up the Cisco IP Phone for network connection.

Activate and Sign In to Your Phone

Guide on activating and signing into the Cisco IP Phone for initial use.

Self Care Portal

How to customize phone settings via the web-based Self Care portal.

Buttons and Hardware

Description of the phone's physical buttons, hardware components, and their functions.

Accessibility Features for the Cisco IP Phone 8800 Series

Overview of features designed for users with disabilities.

Phone Firmware and Upgrades

Information on managing phone firmware and upgrade processes.

Energy Savings

Settings and options for reducing phone power consumption.

Phone Line Modes

Explanation of different line modes (Normal, Enhanced) and their usage.

Additional Help and Information

Resources for further assistance and troubleshooting.

Calls

Audio Path Selection

How to select the audio path (handset, headset, speakerphone) for calls.

Make Calls

Instructions and methods for initiating phone calls.

Answer Calls

Procedures for answering incoming calls.

Video Calls

Information on making and managing video calls.

Mute Your Call

How to mute the microphone during a call.

Hold Calls

Steps to place and resume calls on hold.

Forward Calls

How to forward calls to another number.

Transfer a Call to Another Person

Guide on transferring calls to another party.

Conference Calls and Meetings

How to set up and manage conference calls.

Sign-in to a WebEx Meeting

Instructions for joining WebEx meetings using the phone.

Intercom Calls

How to place and receive intercom calls.

Supervise and Record Calls

Functionality for supervising and recording calls.

Prioritized Calls

Handling calls with different priority levels.

Multiple Lines

Managing and using multiple phone lines.

Mobile Devices and Your Desk Phone

Connecting mobile devices to the desk phone.

Contacts

Corporate Directory

How to look up and dial contacts from the corporate directory.

Personal Directory

Managing personal contacts, adding speed-dial codes, and setting up entries.

Cisco Web Dialer

Using the web browser and IP phone for making calls.

Recent Calls

Recent Calls List

Overview of the list displaying recent individual calls and call groups.

View Your Recent Calls

Checking who has recently called or been called.

Return a Recent Call

Steps to call back a person from the recent calls list.

Clear the Recent Calls List

Procedure to clear the entire list of recent calls.

Delete a Call Record

How to remove a single call record from the history.

Voicemail

Your Voicemail Account

How to access and manage voicemail messages directly from the phone.

Check for New Voice Messages

Indicators and methods for identifying new voicemail messages.

Access Voicemail

Procedures for accessing voicemail messages via audio prompts.

Visual Voicemail

Using the phone screen to manage voicemail messages instead of audio prompts.

Applications

Available Applications

Information on applications that can be added to the phone.

View Active Applications

How to see which applications are currently running on the phone.

Switch to Active Applications

Procedures for switching between open applications on the phone.

Close Active Applications

Steps to close running applications on the phone.

Settings

Change the Wallpaper

How to change the phone's wallpaper image.

Change the Ringtone

Customizing the sound for incoming calls.

Adjust the Screen Brightness

Modifying screen brightness for better readability.

Adjust the Contrast

Adjusting screen contrast for improved visibility.

Change the Font Size

Modifying the text font size for easier viewing.

Change the Phone Name

Renaming the phone for identification, especially with mobile devices.

Video Settings

Configuring settings related to video calls.

Adjust the Volume During a Call

Changing audio volume levels during an active call.

Adjust the Phone Ringer Volume

Modifying the volume of the phone's ringer.

Enable Voice Feedback from Accessibility

Activating voice feedback for accessibility features.

Adjust Voice Speed

Customizing the speaking speed for voice feedback.

Phone Display Language

Changing the language displayed on the phone screen.

Accessories

Supported Accessories

Overview of accessories compatible with Cisco IP Phones.

Check Your Phone Model

How to identify the phone model to determine accessory compatibility.

View the Accessories Associated with Your Phone

Finding information on accessories linked to the specific phone model.

Headsets

Detailed information on various Cisco and third-party headsets.

Cisco IP Phone 8800 Key Expansion Module

Information on key expansion modules to add line appearances and buttons.

Product Safety and Security

Safety and Performance Information

Information on power outages and external device usage.

Compliance Statements

Regulatory compliance information for different regions and standards.

Cisco Product Security Overview

Overview of the product's security features and compliance.

Important Online Information

Links to End User License Agreement and regulatory information.

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