Forward Calls
You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
When a line is forwarded, you see the Forward all icon with the line.
Procedure
Step 1
Step 2
When the line to be forwarded is inactive, press Fwd All.
Enter the call forward target number exactly as you
would
dial it
from
your
phone,
or
select
an entry from your list of recent calls.
Related Topics
Self Care Portal, on page 13
Transfer a Call to Another Person
When you transfer a call, you can stay on the original call until the other person answers. This way, you can
talk privately with the other person before you remove yourself from the call. If you don't want to talk, transfer
the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1 From a call that is not on hold, press Transfer .
Step 2 Enter the other person's phone number.
Step 3 (Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4 Press Transfer again.
Conference Calls and Meetings
You can talk with several people in a single call. You can dial another person and add them to the call. If you
have multiple phone lines, you can join two calls across two lines.
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