Cisco AIR-AP1572IC - Troubleshooting

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CHAPTER

3-1

Cisco Aironet 1570 Series Outdoor Access Point Hardware Installation Guide

OL-32138-01

Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the access point. For the most

up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and

Documentation website at the following URL:

http://www.cisco.com/cisco/web/support/index.html

Sections in this chapter include:

• Guidelines for Using the Access Points, page 3-2

• Controller MAC Filter List, page 3-3

• Using DHCP Option 43, page 3-3

• Monitoring the Access Point LEDs, page 3-4

• Verifying Controller Association, page 3-5

• Changing the Bridge Group Name, page 3-6

• Access Point Power Injector, page 3-6

• Using the Reset Button, page 3-8

Main Page

Default Chapter3
- Table of Contents3
Preface7
- Objectives7
- Audience7
- Organization8
- Conventions8
- Related Documents14
- Finding the Product Serial Number15
- Obtaining Documentation, Support, and Security Guidelines16
Chapter 1 Overview17
- About the Access Point17
- Hardware Models and Supported Regulatory Domains18
- Features of the Access Point19
- Power Sources22
- Optional Hardware24
- Network Deployment Examples26
Installing the Access Point31
- Unpacking the Access Point32
  - Package Contents32
- Tools and Hardware32
  - Optional Tools and Hardware32
  - Optional Tools and Hardware that You Supply33
Chapter 2 Installing the Acces Point33
- Warnings33
- Safety Information34
  - FCC Safety Compliance Statement34
  - Safety Precautions34
- Avoiding Damage to Radios in a Testing Environment36
- Installation Guidelines36
- Mounting the Access Point42
- Installing Antennas47
- Grounding the Access Point57
- Powering the Access Point58
- Configuring the Access Point69
- What to Do Next70
  - Troubleshooting72
Chapter 3 Troubleshooting72
- Bridge Loop73
- Controller DHCP Server73
- MAP Data Traffic73
- Guidelines for Using the Access Points72
  - Important Notes72
    - Convergence Delays72
Using DHCP Option 4373
- Controller MAC Filter List73
- Monitoring the Access Point Leds74
- Verifying Controller Association75
- Changing the Bridge Group Name76
- Access Point Power Injector76
Access Point Power Injector77
- Monitoring the Power Injector Leds78
- Using the Reset Button78
  - Resetting the Access Point79
Appendix81
Translated Safety Warnings81
Appendix A Translated Safety Warning82
Appendix83
Declarations of Conformity and Regulatory Information83
- Manufacturers Federal Communication Commission Declaration of Conformity Statement84
  - A P P E N D I X B Declarations of Conformity and Regulatory Information84
- Industry Canada85
  - Canadian Compliance Statement85
  - Declaration of Conformity for RF Exposure86
- European Community, Switzerland, Norway, Iceland, and Liechtenstein87
  - Declaration of Conformity for RF Exposure90
Declaration of Conformity for RF Exposure91
- Guidelines for Operating Cisco Aironet Access Points in Japan92
  - Japanese Translation92
  - English Translation92
- VCCI Statement for Japan93
- Administrative Rules for Cisco Aironet Access Points in Taiwan93
- EU Declaration of Conformity95
  - Operation of Cisco Aironet Access Points in Brazil95
Appendix97
Channels and Power Levels97
Appendix99
Access Point Data Sheet99
Appendix101
Access Point Pinouts101
Appendix103
Configuring DHCP Option 43103
- Overview104
- Configuring Option 43 for 1000, 1500, and 1570 Series Access Points105
- Configuring Option 43 for 1100, 1130, 1200, 1240, 1250, 1300, 1520, and 1570 Series Access Points106
G L O S S a R y107

Cisco AIR-AP1572IC - Troubleshooting

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