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• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies 
learn how they can use technology to increase revenue, streamline their business, and expand 
services. The publication identifies the challenges facing these companies and the technologies to 
help solve them, using real-world case studies and business strategies to help readers make sound 
technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering 
professionals involved in designing, developing, and operating public and private internets and 
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
• World-class networking training is available from Cisco. You can view current offerings at 
this URL:
http://www.cisco.com/en/US/learning/index.html
10  Cisco Limited Lifetime Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use 
during the warranty period. Your formal Warranty Statement, including the warranties and license 
agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and 
download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 
78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go. 
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in 
Adobe Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download 
the reader from Adobe’s website: http://www.adobe.com.