Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 2
Overview of the Phones 2
Cisco SPA 500S Attendant Console 4
Network Configurations 4
Cisco SPA 9000 Voice System 5
Cisco Unified Communications 500 Series for Small Business 6
Other SIP IP PBX Call Control Systems 7
Prerequisites 7
Upgrading Firmware 8
Determining the Current Firmware Version 8
Determining Your IP Address 10
Downloading the Firmware 11
Installing the Firmware 11
Using the Web-Based Configuration Utility 12
Understanding Administrator and User Views 14
Accessing Administrative Options 15
Understanding Basic and Advanced Views 15
Using the Web Administration Tabs 15
Roadmap to Configuration Utility Features 16
Viewing Phone Information 19
Using IVR on the Cisco SPA 301 and Cisco SPA 501G IP Phone 19
Chapter 2: Configuring Lines and Extensions 23
Configuring Lines 23
Shared Line Appearances 23
Configuring a Line 24
Configuring Shared Line Appearance 25
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to
Unused Lines on a Cisco SPA 500 Series IP Phone 26
Configuring Call Pickup and Busy Lamp Field 26
Configuring Speed Dial 27