Phone.com Setup and Troubleshooting Guide
Cisco SPA301 1-Line IP Phone
2 / 8 Revised: 30 October 2012
Introduction
This guide contains instructions to help you in the setup of your Cisco SPA301 1-Line IP Phone. It
describes some of the features your IP phone and your Phone.com service provide, so you can take
advantage of what the two together have to offer you. This guide also covers some of the more common
problems you might run into, which typically arise from your network’s configuration.
So that you understand the features and potential issues beforehand, you should thoroughly review this
guide along with the Cisco Quick Start Guide, which you can find in the box or on Cisco’s website. You
can also reference Cisco’s full User Guide for additional information.
Expect to spend about 15-20 minutes getting your SPA301 set up and ready to use. Once it is set up,
your phone will work in nearly the same way as your typical home phone. Some familiarity with
networking may be required, particularly if you have to change the configuration or any network settings.
Device Setup
• Using the Ethernet cable that came with your SPA301, connect the WAN port of your IP phone to
an available LAN port on your router.
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