Cisco Telepresence MX200 - Downloading Log Files

D14850.12 MX200 and MX300 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2011–2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence MX200 and MX300 Administrator Guide
Downloading log files
The log files
*
are Cisco specific debug files which may be
requested by the Cisco support organization if you need
technical support.
The current log files are time stamped event log files.
All current log files are archived in a time stamped historical
log file each time the system restarts. If the maximum
number of historical log files is reached, the oldest one will be
overwritten.
Downloading all log files
Click Download logs archive and follow
the instructions.
An anonymized call history is included in
the log files by default.
Use the drop down list if you want to
exclude the call history from the log files,
or if want to include the full call history
(non-anonymous caller/callee).
*
The log files shown in the illustration serve as examples. Your
system may have other files.
Open/save one log file
Click the file name to open the log file in
the web browser; right click to save the
file on the computer.
Navigate to: Diagnostics > Log Files
Refresh the list of log files
Contents
Introduction
System settings
Setting passwords
Appendices
Web interfaceWeb interface