50
11. Parts Information
Spare Parts
To ensure best operation and efficiency of all engine components, always use genuine Clarke spare parts.
Orders should specify:
• Engine Model Number - See Engine General
• Engine Serial Number - Specification
Part Number(s) Refer to Engine Maintenance Parts List in appendix section 18 or Parts Illustration (see Page 5).
Contact numbers for spare parts:
• www.clarkefire.com
• Phone USA: (513) 771-2200 Ext. 427 (calling within USA)
• Phone UK: (44) 1236 429946 (calling outside USA)
• Fax USA: (513) 771-5375 (calling within USA)
• Fax UK: (44) 1236 427274 (calling outside USA)
• E-Mail USA: parts@clarkefire.com
• E-Mail UK: dmurray@clarkefire.com
Engine Maintenance Parts List
Refer to Appendix “A” in section 18.
12. Owner Assistance
Consult Clarke Service Dealer or Factory. Service Dealers can be located by going to our website:
www.clarkefire.com/home/service/service-providers/service-dealer-locator
13. Warranty
General Warranty Statement
The satisfactory performance of Clarke engines and the goodwill of owners / operators of Clarke engines are of
primary concern to the Engine Manufacturer, the Engine Service Dealer and Clarke. All provide support of these
products after final installation of the complete fire pump and sprinkler system.
Warranty responsibility involves both Clarke and the Caterpillar service organizations worldwide.
The Engine Manufacturer (Caterpillar) provides Warranty for the basic engine components and Clarke provides
warranty on the accessories added to meet the NFPA-20 specifications and FM/UL certification requirements.
Clarke Warranty
All Clarke warranted components have warranty duration of 24 months beginning at the Start-up date of the fire
pump system. The warranty coverage includes replacement of the part and reasonable cost of labor for
installation. Components failed due to improper engine installation, transportation damage, or misuse is not
covered under this warranty.
For additional warranty details, see the specific warranty statement “Caterpillar New Engine Warranty” in section
13.3. Contact Clarke directly if you have any questions or require additional information.
Clarke is not responsible for incidental or consequential costs, damage or expenses which the owner may incur
as a result of a malfunction or failure covered by this warranty.
To Next Page
Loading...
Need help?
General
