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ClimateMaster iGate2.0 - User Manual

ClimateMaster iGate2.0
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Table of Contents
iGate2.0
User Manual
Getting Started ............................... 2
iGate Connect Thermostat Basics ............... 2
Home Screen ................................ 2
Swiping ..................................... 3
IDLE Screen ................................. 3
About Your iGate Connect Thermostat ......... 3
Connecting to the Internet ..................... 3
Creating a myUplink Portal Account ........... 3
Accept Cookies ........................... 3
Language Selection ....................... 3
Log in .................................... 4
Setting up Wi-Fi and Connecting to
Your myUplink Account ....................... 4
Congure Wi-Fi from Your Mobile Device .... 4
Congure Wi-Fi from the Thermostat ....... 5
Add Thermostat to myUplink Account ....... 5
Using Your iGate Connect Thermostat. . . . . . . . . . . 5
MODE Screen ................................ 5
SETPOINT Screen ............................ 6
FAN Screen .................................. 6
PROGRAM .................................. 7
VACATION .................................. 8
SETTINGS Screen ............................ 8
HOT WATER Screen. . . . . . . . . . . . . . . . . . . . . . . 8
WEATHER Screen ........................ 8
HUMIDITY Screen ......................... 8
BANNER Screen .......................... 9
SOFTWARE Screen ....................... 9
BACKLIGHT Screen ......................10
ALERTS & REMINDERS Settings ..........10
ADVANCED SETTINGS ...................10
FILTER Screen ...........................10
LOCKOUT/PIN Screen ....................11
CLEANING the iGate Connect Thermostat ..11
LOG Screen ..............................11
SERVICE Screen .........................12
What To Do if You Move ......................12
Disconnect Wi-Fi ...........................12
Removing Thermostat from myUplink Account . 12
Using myUplink .............................13
System Menu ...............................13
Schedule ...................................14
Creating Your Weekly Schedule ............ 14
Using the Weekly Schedule Editor .........15
Scheduling a Vacation ....................16
Faults/Conditions ............................17
Advanced System Settings ................... 18
Revision History ............................. 20
97B0133N01
Created: December 3, 2021
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Summary

iGate Connect Thermostat Basics

Home Screen

Describes the main screen interface and navigation methods.

Space Temperature

Displays the sensed space temperature in whole numbers.

Banner

Shows scrolling screen options and allows navigation by tapping.

Wi-Fi Signal

Indicates signal strength or connection status.

Equipment Status

Shows icon for heating or cooling calls.

Connecting to the Internet

Creating a myUplink Portal Account

Steps to create an account for remote access.

Accept Cookies

Message regarding website cookie usage and user acceptance.

Language Selection

Allows selection of the interface language for the web portal.

myUplink Account and Wi-Fi Setup

Log in

Process to access the myUplink account using credentials.

Setting Up Wi-Fi and Connecting to your myUplink account

Guides the process of connecting the thermostat to a Wi-Fi network.

Configure Wi-Fi from Your Mobile Device

Detailed steps for Wi-Fi setup via the mobile app.

Thermostat Wi-Fi and Operation

Configure Wi-Fi from the Thermostat

Steps to connect Wi-Fi directly using the thermostat's display.

Add Thermostat to myUplink Account

Process to link the physical thermostat to the myUplink account.

Using Your iGate Connect Thermostat

MODE Screen

Allows viewing and changing the current operating mode (e.g., Heat, Cool, Auto).

Thermostat Settings Screens

SETPOINT Screen

View and adjust heat/cool setpoints and occupancy modes.

FAN Screen

Configure supply fan operation (ON or AUTO).

Thermostat Scheduling

PROGRAM

View the programmed daily schedule for temperature settings.

VACATION

SETTINGS Screen

HOT WATER Screen

Adjust settings for the hot water system.

WEATHER Screen

Displays 24-hour or 4-day weather forecasts.

HUMIDITY Screen

Adjust humidification and dehumidification settings.

SETTINGS Screen Options

BANNER Screen

Customize which options appear in the thermostat's banner.

SOFTWARE Screen

Displays thermostat software version and serial number.

More SETTINGS Options

BACKLIGHT Screen

Adjust screen brightness for active and dormant states.

ADVANCED SETTINGS

Configure system parameters like time zone and screen timeout.

FILTER Screen

Monitor and reset the air filter reminder timer.

Advanced SETTINGS Features

LOCKOUT;PIN Screen

Enable or change a PIN to restrict thermostat access.

CLEANING the iGate Connect Thermostat

Temporarily stops touchscreen interaction for cleaning.

LOG Screen

View logged system events and faults.

SERVICE and Moving

What To Do if You Move

Guidance on disconnecting the thermostat when moving.

Disconnect Wi-Fi

Procedure to disconnect the thermostat from the Wi-Fi network.

Removing Thermostat from myUplink Account

Steps to remove the thermostat from the online account.

Using myUplink Portal

System Menu

Navigate through the myUplink portal's system options.

myUplink Scheduling and Configuration

Creating Your Weekly Schedule

Steps to create and customize a weekly heating/cooling schedule.

System Configuration Options

Alert Configuration

Adjust settings for system alerts like filter reminders.

Trilogy Unit

Access settings specific to the Trilogy Unit.

Smart Tank Water Heater

SmartTank Configuration

Configure settings for the Smart Tank Water Heater.

Weekly Schedule Editor

Using the Weekly Schedule Editor

Detailed guide on editing the weekly schedule and copying settings.

Vacation Scheduling

Scheduling a Vacation

Procedure to set up and manage vacation periods.

FAULTS

Advanced System Settings

Revision History

Summary

iGate Connect Thermostat Basics

Home Screen

Describes the main screen interface and navigation methods.

Space Temperature

Displays the sensed space temperature in whole numbers.

Banner

Shows scrolling screen options and allows navigation by tapping.

Wi-Fi Signal

Indicates signal strength or connection status.

Equipment Status

Shows icon for heating or cooling calls.

Connecting to the Internet

Creating a myUplink Portal Account

Steps to create an account for remote access.

Accept Cookies

Message regarding website cookie usage and user acceptance.

Language Selection

Allows selection of the interface language for the web portal.

myUplink Account and Wi-Fi Setup

Log in

Process to access the myUplink account using credentials.

Setting Up Wi-Fi and Connecting to your myUplink account

Guides the process of connecting the thermostat to a Wi-Fi network.

Configure Wi-Fi from Your Mobile Device

Detailed steps for Wi-Fi setup via the mobile app.

Thermostat Wi-Fi and Operation

Configure Wi-Fi from the Thermostat

Steps to connect Wi-Fi directly using the thermostat's display.

Add Thermostat to myUplink Account

Process to link the physical thermostat to the myUplink account.

Using Your iGate Connect Thermostat

MODE Screen

Allows viewing and changing the current operating mode (e.g., Heat, Cool, Auto).

Thermostat Settings Screens

SETPOINT Screen

View and adjust heat/cool setpoints and occupancy modes.

FAN Screen

Configure supply fan operation (ON or AUTO).

Thermostat Scheduling

PROGRAM

View the programmed daily schedule for temperature settings.

VACATION

SETTINGS Screen

HOT WATER Screen

Adjust settings for the hot water system.

WEATHER Screen

Displays 24-hour or 4-day weather forecasts.

HUMIDITY Screen

Adjust humidification and dehumidification settings.

SETTINGS Screen Options

BANNER Screen

Customize which options appear in the thermostat's banner.

SOFTWARE Screen

Displays thermostat software version and serial number.

More SETTINGS Options

BACKLIGHT Screen

Adjust screen brightness for active and dormant states.

ADVANCED SETTINGS

Configure system parameters like time zone and screen timeout.

FILTER Screen

Monitor and reset the air filter reminder timer.

Advanced SETTINGS Features

LOCKOUT;PIN Screen

Enable or change a PIN to restrict thermostat access.

CLEANING the iGate Connect Thermostat

Temporarily stops touchscreen interaction for cleaning.

LOG Screen

View logged system events and faults.

SERVICE and Moving

What To Do if You Move

Guidance on disconnecting the thermostat when moving.

Disconnect Wi-Fi

Procedure to disconnect the thermostat from the Wi-Fi network.

Removing Thermostat from myUplink Account

Steps to remove the thermostat from the online account.

Using myUplink Portal

System Menu

Navigate through the myUplink portal's system options.

myUplink Scheduling and Configuration

Creating Your Weekly Schedule

Steps to create and customize a weekly heating/cooling schedule.

System Configuration Options

Alert Configuration

Adjust settings for system alerts like filter reminders.

Trilogy Unit

Access settings specific to the Trilogy Unit.

Smart Tank Water Heater

SmartTank Configuration

Configure settings for the Smart Tank Water Heater.

Weekly Schedule Editor

Using the Weekly Schedule Editor

Detailed guide on editing the weekly schedule and copying settings.

Vacation Scheduling

Scheduling a Vacation

Procedure to set up and manage vacation periods.

FAULTS

Advanced System Settings

Revision History

Overview

The ClimateMaster iGate2.0 User Manual describes a smart thermostat designed for geothermal heating and cooling systems. This device, the iGate Connect Thermostat, offers advanced control and monitoring capabilities, accessible both directly on the unit and remotely via the myUplink web portal or mobile application.

Function Description:

The iGate2.0 thermostat serves as a central control unit for geothermal heating and cooling systems. Its primary function is to regulate indoor temperature based on user-defined setpoints and schedules. It supports various operating modes including OFF, HEAT, COOL, AUTO, and E-HEAT (Emergency Heat). The device also manages fan operation, offering continuous ON mode with selectable run times (15, 30, 45 minutes per hour, or always) or AUTO mode, which cycles the fan with heating/cooling demand or humidification/dehumidification needs.

Beyond basic temperature control, the iGate2.0 integrates with the myUplink platform, allowing users to create and manage weekly schedules, set vacation modes, and monitor system performance remotely. It displays real-time indoor temperature, outdoor temperature (when connected to the internet), and a 24-hour or 4-day weather forecast for the registered location. The thermostat also includes features for humidity control, allowing users to set humidification percentages for heating and dehumidification settings for cooling.

The device provides alerts and reminders, such as filter change reminders based on supply fan runtime. It logs system events, faults, and software update history, which can be useful for troubleshooting and service. For security, a PIN lockout feature can be enabled to prevent unauthorized changes to settings.

Important Technical Specifications:

  • Power Requirements: 24 VAC +/- 10% @ 3 VA.
  • Network Requirements: Wi-Fi connectivity supporting Wi-Fi 802.11 a/b/g/n standards on 2.4 GHz networks.
  • Environmental Operating Range: 32° to 104°F (0° to 40°C) for temperature, and 10 to 95% relative humidity, non-condensing.
  • Mounting: Standard 4x2-in. electrical box using 6-32 x 1/2" mounting screws.
  • Overall Dimensions: Width: 3.52 in. (90 mm), Height: 2.52 in. (64 mm), Depth: 0.83 in. (21 mm).
  • Password Requirements (myUplink): 8-128 characters long, including at least one uppercase letter (A-Z), one lowercase letter (a-z), one digit (0-9), and allowing symbols (not required). Not more than two identical characters in a row.
  • Filter Runtime Configuration: 500 to 15,000 hours.
  • Screen Timeout: Configurable from 5 to 30 seconds (default 15 seconds).
  • Backlight Intensity: Active mode: 10% to 100% (default 75%); Dormant mode: 0% to 25% (default 25%).
  • PIN Code Range: 0001 to 9999 (default 0000).
  • Program Day Parts: Configurable for 2 or 4 periods.

Usage Features:

  • Navigation: The thermostat features a touchscreen interface with swipe gestures (left/right) to navigate between Home, Setpoint, Mode, Fan, and Settings screens. A "Page Indicator" (white dot) shows the current screen.
  • Banner: A scrolling banner at the top of the screen displays various information (e.g., Wi-Fi Signal, Equipment Status, Space Temperature) and allows quick access to different screens by tapping the displayed text or swiping. Users can customize which options appear on the banner via the SYSTEM SETTINGS > BANNER screen.
  • Setpoint Adjustment: Users can view and adjust heat and cool setpoints using on-screen wheels. The interface allows for temporary holds or alterations to programmed schedules.
  • Scheduling: The myUplink app is used to create and modify weekly schedules, including "Wake/Away/Home/Sleep" modes for residential settings or "Occupied/Unoccupied" for commercial applications. Users can define setpoints and fan modes for each period. Vacation schedules can also be set, overriding regular programming for specified dates.
  • Wi-Fi Connectivity: The device supports easy Wi-Fi setup, either through a mobile device (scanning a QR code) or directly on the thermostat. It automatically syncs date and time with the server based on location.
  • Remote Access: The myUplink portal and mobile app provide comprehensive remote control, allowing users to view status, adjust settings, manage schedules, and receive alerts from anywhere.
  • Backlight Control: Backlight intensity can be adjusted for both active and dormant states to suit user preferences.
  • Language Selection: The myUplink web interface offers a drop-down list of available languages.
  • System Menu (myUplink): Provides access to thermostat settings, alert configurations, and settings for other connected ClimateMaster units (e.g., Trilogy Unit, Smart Tank Water Heater).

Maintenance Features:

  • Filter Reminder: The thermostat tracks supply fan runtime and provides a reminder when a filter change is due. The remaining hours until a filter change are displayed, and a "Reset" button allows users to restart the timer after changing the filter.
  • Faults/Conditions Log: The "LOG Screen" on the thermostat tracks various system events and faults, such as sensor errors (temperature, humidity, outdoor), communication errors (Wi-Fi hardware fault), power cycle events, and parameter out-of-range events. This log is valuable for service personnel during repairs.
  • Software Updates: Thermostats connected to Wi-Fi automatically receive software notifications and updates, ensuring the device runs on the latest firmware. The "SOFTWARE Screen" displays the installed software versions and serial number.
  • Cleaning: A "CLEAN" screen feature stops touchscreen interaction for 10 seconds, allowing users to clean the screen with a dry, non-abrasive cloth without accidentally changing settings.
  • Disconnect Wi-Fi: Users can disconnect the thermostat from the Wi-Fi network, which is useful when moving or reconfiguring the system. This action enables a soft access point mode for easy reconnection.
  • Removing Thermostat from myUplink Account: The myUplink platform allows users to easily remove a thermostat from their account, which is important when a device is sold or transferred.
  • Factory Defaults: The "Advanced System Settings" include an option to restore all default settings, which can be useful for troubleshooting or reconfiguring the device.

ClimateMaster iGate2.0 Specifications

General IconGeneral
BrandClimateMaster
ModeliGate2.0
CategoryThermostat
LanguageEnglish

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