Connecting services - Water
41
Owners handbook 2022
Problem Possible Causes Potential Solution
Pump fails to turn on
Loose wiring connection Remake a sound connection.
Pump circuit has no power. Replace fuse/reset.
Blown fuse. Reset pressure switch using
Pressure switch failure. manufacturer’s instructions.
Defective motor. Replace pump.
Float switches fail to operate.
Loose wiring connection. Remake a sound connection.
Defective switch. Contact Whale Support.
Tank leaking from drain plug
Drain stem not engaged
past O-ring.
Reseal ensuring the drain
system is fully home.
Troubleshooting
The Whale water tank is fitted with a
control module, in the unlikely event
you are experiencing problems with the
system, please refer to the table above.
If the problem persists contact Whale
Support on 028 9127 0531
Winterising
Freezing in winter may cause damage to
the Whale under-floor tank and module.
To avoid this damage, ensure the system
is completely drained. Please see storage
and winterisation section (Page 164).
1. Drain the fresh water tank using the
drain stem.
2. Turn pump on and open all taps
(including drain valve) and allow the
pump to purge the water from the
system (not suitable for submersible
systems).
3. Open the taps until water flow stops
(suitable for submersible systems).
4. Turn o power isolator switch for
water pump.
5. Remember to leave all outlets and
taps open.
FAILURE TO CARRY OUT THIS
PROCEDURE MAY INVALIDATE YOUR
WARRANTY ON ALL WATER SYSTEM
ASSOCIATED PARTS.
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