Your caravan
show you the alarm status and allow
you to arm or disarm the alarm from
wherever you are.
My phantom your portal
The unique portal providing online
access to monitor your caravan. Login
via the Phantom website or download
our App on Android or Apple. You’ll be
able to check your location and battery
voltage as well as setting service mode.
Caravan information and your individual
Phantom Tracking device number.
Displays the location of your vehicle
which updates each time you move or
every 6 hours if stationary.
The portal will let you know when your
subscription ends and when it started.
Your mileage history graph will give you
readings linked to the ignition. If you
have a caravan then these readings are
calculated using our GPS data and can
be less accurate.
Reports monitor and store the voltage of
the leisure battery which is being used to
power the Phantom tracking unit for 30
days, this enables you to spot possible
issues with power drains, solar panel
eectiveness and predict when your
battery may need to be recharged.
Your battery dial, displays the
current voltage.
Online support
You can submit a support request on
our online system. You can monitor
all chat responses and view your
whole conversation.
Phantom our app
Visit the Apple Appstore or Google Play
Store to download the Phantom App
where you can:
a) Overview
Overview is your account information,
the date your subscriptions end,
caravan info etc.
b) View
View your caravan location.
c) Reports
View the mileage history and battery
history of your caravan where applicable.
d) Service
1. Temporarily disable power or
alarm alerts.
2. Place your caravan into service mode
for a period of time.
3. Select which alerts you wish
to disable.
e) Viewers
Manage who can see your caravans
location. Friends and family if you want
them to monitor your vehicles.
Alarm
Your alarm is connected to the tracking
system. We notify you via a call if the
alarm goes o. You can arm and disarm
the alarm from the app.
8www.coachman.co.uk
Owners handbook 2022
Coachman Caravan Company Limited, Amsterdam Road, Sutton Fields Industrial Estate, Hull, HU7 0XF
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