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Chapter 3
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Service & maintenance 3
Overview
In this chapter you find detailed information on:
• Contact for support
• Maintenance
• Troubleshooting
• Alerts in the Bridge Alert Management (BAM) system
• Diagnostics
• Warranty and returning units for repair
Contact for support
Contact your authorized dealer for technical service and support of the
MF/HF radio. Before contacting your authorized dealer you can go through
the troubleshooting guide to solve some of the most common operational
problems.
Maintenance
Preventive maintenance
Maintenance of the SAILOR 6300 MF/HF DSC can be reduced to a weekly
check and a maintenance check at each visit of the service staff. Inspect
the radio for mechanical damages, salt deposits, corrosion and any foreign
material. Due to its robust construction and ruggedness the radio has a long
lifetime. Anyway it must carefully be checked at intervals not longer than
12 months - dependent on the current working conditions.
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