KANSO 2 SOUND PROCESSOR USER GUIDE 53
PROBLEM RESOLUTION
You are not sure
what processor
beeps or light
flashes mean
See Lights on page 46 and Beeps on page
48.
You want to
confirm your
processor is
receiving sound
1. Check the light on the top of the
processor (if enabled). See Lights on
page 46.
2. If you have the Nucleus Smart App, use
the Status screen to check the processor
is receiving sound.
3. If you have the Nucleus Smart App, use
Sound Check to record sound received by
your processor. A hearing person can
listen to the recording to check sound
received by the processor. Refer to your
app user guide for details.
4. If the problem continues, contact your
clinician.
The processor
becomes hot
Remove the processor from your head
immediately and contact your clinician.
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