Common Hardware Problems
Problem Usual Cause Solution
System not • House circuit breaker tripped or in • Reset circuit breaker on house
operating. OFF position. breaker panel.
Heater not • Water level too low. • Add water to reach fill line on Weir
operating
door.
• Heater mode not selected. • Refer to temperature/heater functioning.
See Control instructions pgs. 9-15.
• No power to heater. • Check house circuit breaker.
• Heater not operating. • Contact dealer.
Water not clean. • Clogged or blocked floor suction or • Clean floor suction/skimmer. Remove
skimmer. blockage.
• Filter clogged (dirty). • Clean or replace.
• Poor water chemistry. • See Maintenance section, pg. 16.
• Insufficient filtering time. • Run filtration mode longer.
• Improper maintenance. • See Maintenance section, pg. 16.
• High content of solids in water. • Use clarifier or drain and refill spa.
Abnormal • Excessive evaporation and/or • Use spa cover and refill as necessary.
water usage. splashing.
Overheating • High ambient temperature • Contact dealer.
Low water • Operating in FILTER mode-low speed. • Select hi-speed jets.
flow from jets.
• Clogged or blocked suction or • Clean floor suction/skimmer. Remove
skimmer. blockage.
• Dirty filter. • Clean or replace.
• Jets in OFF position. • Open jets.
• Slice valves closed. • Open slice valves.
No water • Pump not primed. • See Priming section page 10.
flow from jets.
• Adjustable jets turned of
f.
• T
urn on jets.
• House circuit breaker tripped, no • Reset circuit breaker at house panel.
power to system.
• Faulty pump or motor. • Contact dealer.
• Pump sur
ges.
• Low water
. Check level on weir door
.
• Slice valves closed. • Open slice valves.
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