HANGZHOU LIFESMART TECHNOLOGY CO.,LTD. www.cololight.com
Question 5: Why do the GPU values in the dashboard differ from the values
displayed in the computer's Task Manager?
① Go to [COLO PLAY Desktop >> PC Running] and select a specific data.
② The GPU values consist of multiple data sets, including d3d, GPU CORE, etc.
The Task Manager displays the maximum value, while our displayed value is
the d3d value.
③ Different algorithms and tools are used to measure GPU performance, which
can result in variations in test results.
④ Testing software typically performs multiple samples to calculate an average,
which can also lead to differences in test results. Different sampling points
may cause variations between data points, affecting the test results.
Question 6: After installing COLO PLAY Desktop, I receive an error message
saying that VCRUNTIME140_1.dll is missing, and the application can't run.
① This error may occur due to the absence of such library files on your
computer. You can resolve this issue by downloading and installing the
necessary library files. You can refer to this tutorial for guidance:
https://blog.csdn.net/qq_43082279/article/details/113787910
Question 7: Is it possible to use two COLO PLAY on one computer
① It is not recommended to use two COLO PLAY devices on the same computer
as it may result in missing functionality. Using two COLO PLAY devices will
only enable partial functionality. Since the PC software does not currently
support recognizing two COLO PLAY devices, the one connected to the
computer later will temporarily not support functions that require the PC
software to run in the background, such as dashboard display, launching
programs/websites using the keypad, and more.
Question 8: How can I turn off the lights and screen when not using COLO PLAY?
① Ensure that your PC software and COLO PLAY are running the latest
versions.
② Set the sleep mode in [Settings - Sleep - Auto Sleep/Follow Host] to achieve
this.
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