Comm-Tec UP-51TS - User Manual

Questions and Answers

S
Stephen LucasJul 31, 2025
What to do if there is no output image when switching Comm-Tec Switch?
- M
  Matthew MartinJul 31, 2025
  If you are experiencing a lack of output image when switching, it could be due to several reasons. First, check with an oscilloscope or multimeter to ensure there is a signal at the input/output end. Also, verify that all connections are secure. If these steps don't resolve the issue, the switcher itself may be broken and should be sent to an authorized dealer for repair.
A
Ashley MorseAug 5, 2025
What to do if the POWER indicator doesn’t work on Comm-Tec Switch?
- J
  Janice BrownAug 5, 2025
  If the POWER indicator isn't working or the device isn't responding, the power cord connection may be faulty. Ensure the power cord is properly connected.
J
jortegaAug 9, 2025
Why does the Comm-Tec Switch output image have snowflake?
- H
  hjacksonAug 9, 2025
  A snowflake-like image on the output could be due to a poor-quality connecting cable or a loose connection. Try using a high-quality cable and ensure all connections are secure.
A
Anthony CarterAug 13, 2025
How to fix EDID management issues on Comm-Tec Switch?
- K
  Kristin ManningAug 13, 2025
  If EDID management isn't working correctly, the HDMI cable at the output end might be damaged. Try replacing it with a new, functional HDMI cable.
E
emma77Aug 17, 2025
What to do if static becomes stronger when connecting the video connectors on Comm-Tec Switch?
- C
  Christian NavarroAug 17, 2025
  Increased static when connecting video connectors may indicate a grounding issue. Check the grounding to ensure it is properly connected.
A
Anthony MillerAug 22, 2025
How to fix inability to control Comm-Tec Switch via RS232 port?
- E
  Erik RodriguezAug 22, 2025
  If you cannot control the device through the RS232 port, the RS232 communication parameters may be incorrect. Ensure you are using the correct RS232 communication parameters. If the issue persists, the RS232 port may be broken and should be checked by an authorized dealer.
M
Mary ThompsonAug 27, 2025
What to do if I cannot control Comm-Tec Switch using front panel buttons?
- J
  Jim RobinsonAug 27, 2025
  If you can't control the device using the front panel buttons, but can through the RS232 port, the front panel buttons may be locked. Send command 50605% to unlock the front panel buttons.