Getting Started 2–1
2
Basic Troubleshooting
Overview
This chapter is intended for basic troubleshooting only. A
comprehensive Troubleshooting Guide is available on the
Compaq Documentation Library CD and on the Web at
http://www.compaq.com/support.
You may elect to purchase a Compaq Quick Troubleshooting Guide
(part number 120205-002) that contains easy to follow flow charts
that can lead you through the debug process. This guide was written
for Compaq authorized service providers and contains steps that may
be beyond the technical capabilities of some users. Improperly
performing some processes identified in the guide may damage the
computer and/or void your warranty. If you are unsure of your ability
to perform the task, or if you are concerned about voiding your
product warranty, contact you local authorized sales or service
representative before undertaking the recommended corrective action.
If electing to use an OS different than what was shipped with your
system, refer to the following support Web site locations for
additional support that may be available.
■
Compaq Evo Desktops and Compaq Evo Workstations
http://www.compaq.com/support/reference_library/selectproduct.asp
See Restoring Your Software in Chapter 1 for information regarding
software problems.
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