Problem Probable Cause(s) Possible Solution
Hard drive error occurs.
Hard disk has bad sectors or has
failed.
Run Computer Setup. Reformat
the hard disk.
Drive not found.
Cable could be loose. Check cable connections.
Disk transaction problem.
Either the directory structure is
bad or there is a problem with a
file.
From the desktop click on the
Start menu, Programs,
Accessories, System Tools,
Scandisk to check for problems. If
problems exist, run Scandisk and
checkmark the "Automatically fix
errors" box at the bottom to
correct the problems. If a large
enough allocation unit is found,
click on the Start button and
choose Programs, Accessories,
System Tools, Disk Defragmenter.
Nonsystem disk message.
The system is trying to start
from a disk that is not bootable.
Remove the disk from the disk
drive.
The system is trying to start
from the hard drives but the
hard disk is damaged.
Insert a bootable disk into the
disk drive and restart the
computer with Ctrl+Alt+Del.
Disk boot is disabled in
Computer Setup.
Run Computer Setup and enable
disk drives.
Hard drive operation seems
slow, or hard drive activity
light is not on, or stays on
without blinking.
The hard disk files may be
fragmented.
From the desktop click on the
Start menu, Programs,
Accessories, System Tools,
Scandisk to check for problems. If
problems exist, run Scandisk and
checkmark the "Automatically fix
errors" box at the bottom to
correct the problems. If a large
enough allocation unit is found,
click on the Start button and
choose Programs, Accessories,
System Tools, Disk Defragmenter.
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Hardware Installation
Problem Probable Cause(s) Possible Solutions
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