50 Troubleshooting
Problem Cause Solution
The appliance does not
start.
The mixing bowl is not positioned
correctly.
Insert the mixing bowl correctly.
The lid or the deep steaming tray have
not been locked correctly onto the
mixing bowl.
Place the lid or the deep steaming tray
on correctly.
No power supply. Check if the power plug is connected to
the electrical wall outlet and the switch
button is on. Check if the electrical wall
outlet works.
Liquid is leaking from
under the main unit.
The blade has not been inserted
correctly, causing the mixing bowl to
leak.
Insert the blade correctly (see
“Assembling the Mixing Bowl” section
step1 –3).
The blade seal is faulty. Replace with a new blade seal. Contact
an authorized service center to purchase
new blade seal).
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