STEP 8 (Optional): Connect the Ethernet cable.
STEP 9: Power up the router.
STEP 10: Activate the router through NetCloud Manager.
Understanding LEDs
Troubleshooting
Help and Support
Resources
Terms of Service
Cradlepoint Product Disclaimer and Limitation of Liability
Disclaimer
Installer Responsibility
Limitation of Liability
Professional Installer Network
R1900 Series Router Models
This document applies to the following R1900 series models:
CRADLEPOINT R1900-5GB MODEL S5A052A
Before You Begin
Read through the following before you set up your Cradlepoint R1900 series router.
Location Considerations
The R1900 is built for installation in a variety of environments. Cradlepoint recommends having a professional install the R1900 router to ensure proper signal
reception and usage. The following are best practices for determining the location for the installation:
Ensure that the mounting surface is flat and clear of any obstructions or objects that may interfere with the antennas, signal reception, or cables.
Position the device for optimal cellular and Wi-Fi signal reception.
Avoid mounting in direct sunlight or in locations where it may be exposed to the weather.
Ensure plenty of airflow for ventilation.
Keep the device out of reach. It is required that the endpoint be installed behind a locked/gated enclosure to restrict unauthorized access. The R1900 is
designed to work in elevated ambient temperatures which may cause the surface of the device to become too hot to safely touch.
Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the product shipping box.
For mobile installations, refer to the Vehicle Installation Guide for Mobile Routers (https://customer.cradlepoint.com/s/article/Vehicle-Installation-Guide-for-
COR-Series-Mobile-Routers) for more information.
IMPORTANT: The R1900 Series router requires increased separation distances between the Cradlepoint hardware and human beings. The recommended
minimum separation distance is listed on the Safety, Regulatory, and Warranty guide included in the shipping box. Therefore, Cradlepoint requires that all 5G
adapters be installed by a professional. For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and Support
(https://cradlepoint.com/about-us/contact-us/).
SIM Card for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint R1900 for wireless broadband connectivity. The SIM must be provisioned by the carrier.
Contact your carrier for details about selecting a data plan and about the process for provisioning your SIM. To configure the router for failover and failback
functionality, refer to the article, NCOS: Effectively utilizing 2-SIM modems (/s/article/NCOS-Effectively-utilizing-2-SIM-modems).
Router Communication and Data Usage
The factory default configuration of the router is set to communicate with Cradlepoint and other resources at regular intervals to access the latest NetCloud
OS and modem updates, clock synchronization (NTP), and NetCloud Manager. Such communication may result in data usage and applicable charges
regardless of whether the router uses a wired or wireless Internet connect. To avoid such data usage and potential charges, refer to Router
Communication/Data Usage (/s/article/router-communication-data-usage) for more information.
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