Crane Coti User Manual

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Section 10– Error Messages and Simple Problem Solving
Operator’s Manual
Section 10 - Error Messages and Simple Problem Solving
10.1 Error Messages
The table below lists the error messages that may be encountered and, where applicable, offers
the operator solutions for curing them.
Safety First! Should the solution given not cure the problem, or the fault requires the
assistance of a trained service engineer, DO NOT ATTEMPT TO CURE THE FAULT
YOURSELF. Contact your machine supplier for assistance.
Error message
Cause
Solution
Co-Ex® Clean
Recommended
Co-Ex® brewer has not
been routinely cleaned
Perform a tablet clean (button
10) using the service keypad at
earliest opportunity
Co-Ex® Clean Required
The cleaning routine has
not been followed & the
Co-Ex® brewer disabled
Perform a tablet clean (button
10) using the service keypad
immediately
Co-Ex® Setup Required
Co-Ex® brewer has not
been setup
Call an engineer, Freshbrew and
B2C drinks cannot be dispensed
Out Of Cups Please Insert
Mug
Cup stacks empty
SureVend™ has detected
an error with the cup drop
unit
Refill cup stacks with correct size
and type of cup Check the CDU,
if error remains call engineer
Please Remove Cup
A cup or mug has been
left in the vend area
Remove the cup or mug to
cancel the error
Sorry Out of Service
Mug Sensor Error
Fault with mug sensor
Switch off the power and call an
engineer
No IO Comm
Communications fault
Brewer Not Homed
Brewer has not returned
to its home position
Brewer Jam
Brewer mechanism faulty
Head Not Homed
Dispense head has not
returned to its home
position
Head Not Extended
Dispense head has not
moved to its extended
position
No Monetary Device
The monetary device is
not connected or has
been configured
incorrectly
Invalid Temperature
The temperature device is
disconnected or faulty
Water Tank Leak
The dispense valve is
leaking

Crane Coti Specifications

General

Brand	Crane
Model	Coti
Category	Vending machines
Language	English