Troubleshooting B-1
B
Troubleshooting
Problem Installing
Software
The setup program for WebCam Go Plus does not run automatically after you insert the
installation CD into the drive.
Cause The AutoPlay feature in your Windows system may not be enabled.
Solution To install the software from the CD:
1. Leave the installation CD in the CD-ROM drive.
2. Click Start -> Run.
3. In the Run dialog box, click D:\CTRUN\CTRUN.EXE.
4. Follow the instructions on the screen to complete the installation.
Problems Using
WebCam Go Plus
There is no USB port available to connect the USB cable.
Solution Do one of the following:
❑ Unplug the device currently connected to the USB port.
❑ Add a self-powered USB hub.
❑ Add a PCI USB card.