B-2 Troubleshooting
An application reports that the video driver is already in use, or that the camera cannot be
found.
Solution Do the following:
❑ The camera is not properly connected. To resolve this problem, ensure that the
camera’s USB connector is inserted, and that the USB host controller is
enabled in the BIOS. Refer to your PC’s documentation for information on
the BIOS.
❑ Reinstall the video capture drivers and reboot.
The image is too bright even though exposure and brightness levels have been adjusted.
Cause The amount of light entering the camera has exceeded the exposure control limit.
There may be a very bright object in the camera’s view.
Solution Avoid pointing the camera at very bright objects (for example, sunlight, lights, or
highly reflective surfaces).
Insufficient system resources reserved for the USB port, causing the system to be unable
to function.
Cause There are too many devices in the system, causing IRQ problems with the
system’s USB controller.
Solution Do the following:
1. Remove some devices from the system.
2. Restart the system.
The system will automatically re-allocate the resources.
When the camera is connected to the system, pressing the Snapshot button does not start
an application.
Cause The application to be activated has not been pre-selected.
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