Troubleshooting B-3
Solution Do the following:
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel window, double-click the Scanners & Cameras icon.
The Scanners & Cameras Properties dialog box appears.
3. On the Devices tabbed page, select the entry Video Blaster WebCam Go
Plus (WDM) and then click the Properties button.
4. In the Video Blaster WebCam Go Plus (WDM) Properties dialog box, click
the Events tab.
5. On the Events tabbed page, ensure that the Disable device events check box
is not selected.
6. In the Camera events list, select “Open Application”.
7. In the Send to this application list, select WebCam Go Control and/or other
applications that you want to activate by pressing the Snapshot button.
8. Ensure that you have selected an application for taking pictures.
See the following problem description and solution.
When the camera is connected to the system, pressing the Snapshot button does not take
a picture after WebCam Go Control is started.
Cause The application for taking pictures has not been selected.
Solution Verify that pressing the Snapshot button starts the correct application.
If it does not, see the solution on page B-2.
To select an application for taking pictures:
1. Do steps 1 through 5 above.
2. In the Camera events list, select “New Picture Captured”.
3. In the Send to this application list, select WebCam Go Control and/or other
applications that you want to use to take a picture.
If you select more than one
application, you will be prompted
to choose one of them when you
press the Snapshot button.
If a selected application is
already running, pressing the
Snapshot button will not start any
other applications. Instead, the
current running application will
be used to take a picture.
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