• Caused by any misuse, abuse or negligent use of the Creda product, including but not limited to
any failure to use it in accordance with the Operating Instructions supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Creda product in accordance
with the Operating Instructions supplied with the product unless this was carried out by Creda or
its authorised dealers.
• Caused by repairs or alterations to your Creda product not carried out by Creda service personnel
or its authorised dealer(s).
• Caused by use of any consumables or spare parts for your Creda product which are not Creda
-specifi ed.
Terms and Conditions
• The Creda Guarantee is valid for Creda from the date of purchase of your Creda product from
a recognised retailer in the country of purchase and use, or the date of delivery of the product if
later, always provided the original receipt has been retained and is produced as proof of purchase.
• You must provide to Creda or its authorised agents on request the original receipt as proof of purchase
and - if required by Creda - proof of delivery. If you are unable to provide this documentation, you
will be required to pay for any repair work required.
• Any repair work under the Creda Guarantee will be carried out by Creda or its authorised dealer(s)
and any parts that are replaced will become the property of Creda. Any repairs performed under
the Creda Guarantee will not extend the Guarantee Period.
• Any replacement of your Creda product by Creda during the Guarantee Period will not start the
Guarantee Period afresh.
• The Creda Guarantee does not entitle you to recovery of any indirect or consequential loss or
damage including but not limited to loss or damage to any other property.
• The Creda Guarantee is in addition to your statutory rights as a consumer and your statutory rights
are not aff ected by this Creda Guarantee.
Contact Creda
If you have any questions about what the Creda Guarantee covers and does not cover or how to
claim under the Creda Guarantee, please contact us using the information on the back page.
Contact details
Glen Dimplex Heating and Ventilation
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
27
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