Table of Contents
1. Document History .................................................................................................................... 4
2. Overview ................................................................................................................................ 4
2.1. Credential Cam Pro ............................................................................................................................................. 4
2.2. Contents ............................................................................................................................................................ 4
3. Credential Cam Pro Camera Features ......................................................................................... 5
4. Mounting Methods ................................................................................................................... 5
5. Minimum System Requirements ................................................................................................ 5
6. Viewer and USB Driver Installation ............................................................................................ 6
6.1. Viewer Installation (All Models) ............................................................................................................................. 6
7. TWAIN Installation ................................................................................................................. 10
8. Using the Viewer ................................................................................................................... 11
8.1. Using the Viewer ............................................................................................................................................... 12
8.1.1. Camera Settings ........................................................................................................................................... 12
8.1.1.1. Video Capture Filter Properties ............................................................................................................... 12
8.1.1.2. Camera Properties ................................................................................................................................ 13
8.1.1.2.1. Parameters ..................................................................................................................................... 13
8.1.1.2.2. White Balance ................................................................................................................................. 14
8.1.1.2.3. Manual White Balance ...................................................................................................................... 14
8.1.1.2.4. Edge Enhancement .......................................................................................................................... 14
8.1.1.2.5. Back Light Compensation (BLC Control) ............................................................................................. 14
8.1.2. Capture Format ............................................................................................................................................ 15
8.1.2.1. Video Capture Pin Properties .................................................................................................................. 15
8.1.3. Zoom/Pan Properties ..................................................................................................................................... 17
8.1.4. Advanced Options ......................................................................................................................................... 18
8.1.4.1. Isochronous and Bulk transfer modes. .................................................................................................... 18
8.1.5. Factory Reset ............................................................................................................................................... 19
8.1.6. Still Image Capture (Snap Feature) ................................................................................................................. 20
8.1.7. Control ........................................................................................................................................................ 20
8.1.8. Help (About Menu) ........................................................................................................................................ 20
8.1.9. Taking Flash Pictures ..................................................................................................................................... 21
8.1.9.1. Adjusting the Flash intensity .................................................................................................................. 21
9. Using the TWAIN Interface ..................................................................................................... 22
10. Troubleshooting ................................................................................................................. 23
10.1. Focus Issues..................................................................................................................................................... 23
10.2. Noisy or Grainy Video ........................................................................................................................................ 23
10.3. Poor Color Reproduction .................................................................................................................................... 23
10.4. Dark faces ........................................................................................................................................................ 23
10.5. Reflections ....................................................................................................................................................... 23
10.6. Video display shows a green or black color ........................................................................................................... 23
10.7. Video display appears inoperable or exhibits a slow frame rate ............................................................................... 23
10.8. An incomplete or scrambled video display on USB 1.1 port ..................................................................................... 23
10.9. Cannot see video .............................................................................................................................................. 23
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