Crem EX2 - Troubleshooting; Machine Faults; Brewing Faults; Limescale Faults

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Original instructions.
TROUBLESHOOTING
· Machine faults
Problem Possible cause Solution
The machine does not start up
when turned on
The plug is not correctly inserted into
the power socket
Check that the plug is correctly
inserted and that the power socket
is operational.
The circuit breaker and/or
dierential are disconnected.
Check that they are connected.
Check that they are connected
Call service personnel to replace
them.
The steam wand does not
dispense steam
The steam wand is clogged with
dried milk.
Clean the wand and, if necessary,
remove the nozzle and unclog it using
a pin or needle.
Preinfusion is not working
When the preinfusion mode is
“enabled” you must program the ON/
OFF settings of this function.
Set up the preinfusion settings as
explained in “User Programming”
Water is found underneath the
machine
The drain tube is blocked with used
grounds/rubbish or is pulled o the
drain cup.
Clean the drainage tube.
· Brewing faults
Problem Possible cause Solution
Coee dispensing is too fast: The coee grind is too coarse. Switch to a ner grind of espresso.
Coee dispensing is too slow: The coee grind is too ne. Switch to a coarser grind of espresso.
· Limescale faults
Problem Possible cause Solution
Coee dispensing
temperature is too cold:
Heat-exchanger outlet pipes are
clogged with limescale.
Turn o the machine at the switch
and contact a technician to make
needed repairs.
Brewing groups do not dispensing
water:
Water system is clogged with
limescale.
Turn o the machine at the switch
and contact a technician to make
needed repairs.