Crestron CP3N User Manual

Crestron CP3 & CP3N 3-Series Control Systems
Operations Guide – DOC. 7316C 3-Series Control Systems: CP3 & CP3N • 23
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
CP3 Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
Device is not
communicating with the
network.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron
power source. Verify
connections.
Device is not receiving
sufficient power.
Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
MSG LED
illuminates.
Hardware or software
failure.
Verify that hardware
configuration matches
software configuration. Use
Crestron Toolbox to display
the error log.
Compilation error
RLCMCVT166 &
RLCMCVT177.
Poor analog versus
serial signal definition in
the SIMPL Windows
program.
Confirm properly defined
signal definition in the
program.
System locks up. Various.
Hold down
SW-R
button on
control system front panel to
bypass program and
communicate directly with
processor. Refer to
“Troubleshooting
Communications” in the
Crestron 3-Series Control
System Reference Guide
(Doc. 7150) for more details.
Cresnet device
does not respond.
Device not wired
correctly.
Verify Cresnet wiring.
Improper NET ID used. Verify that device ID matches
NET ID in the program.
Loss of
functionality due
to electrostatic
discharge.
Improper grounding. Check that all ground
connections have been made
properly.
(Continued on following page)

Crestron CP3N Specifications

General

Internal memory	0.5 GB
Storage media type	Flash
Internal memory type	SDRAM
Internal storage capacity	4 GB
AC input voltage	100-240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	24 W
Operating temperature (T-T)	5 - 45 °C
Operating relative humidity (H-H)	10 - 90 %
Product color	Black
Heat dissipation	50 BTU/h
Housing material	Metal
Ethernet LAN (RJ-45) ports	2

Weight and Dimensions

Depth	167 mm
Width	439 mm
Height	44 mm
Weight	1420 g