Crestron DigitalMedia Room Controller DM-RMC-100 User Manual

Crestron DM-RMC-100 DigitalMedia™ Room Controller, CAT
DM-RMC-100 Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Verify ‘M’ cable
connection.
VIDEO LED is
green but video
on connected
display is black.
HDCP is blanking
the video output.
If source is routed
through DM Switcher,
verify that there are
enough HDCP keys to
support all
destinations.
Verify ‘M’ cable
connections.
CNTRL LED is
red.
Device is not
communicating
with an Ethernet
device.
If the device is in a
non-DHCP
environment, a default
IP address
(192.168.1.241) can be
assigned by holding
down its SETUP button
while applying power.
This IP address will
overwrite any previous
settings and will remain
until it is changed.
CNTRL LED
flashes
red/green.
Device has
Ethernet link but
is not
communicating
with control
system.
Verify IP table entries
match control system.
Loss of
functionality due
to electrostatic
discharge.
Improper
grounding.
Check that all ground
connections have been
made properly.
NOTE: For more advanced diagnostics, use the DM tool in Crestron
Toolbox.
Operations & Installation Guide – DOC. 6743-1F Room Controller, CAT: DM-RMC-100 • 33

Crestron DigitalMedia Room Controller DM-RMC-100 Specifications

General

Category	Controller
Type	DigitalMedia Room Controller
HDMI Output	1 HDMI output
Ethernet	10/100 Mbps; auto-switching
Control System	Crestron
Operating Temperature	32° to 104° F (0° to 40° C)
Humidity	10% to 90% RH (non-condensing)
IR/Serial	Yes
Relay	Yes
USB	Yes
DM 8G+ Input	1 DM 8G+ input
Analog Audio Output	1 analog stereo output
IR/Serial Port	1 IR/Serial port
Relay Port	1 relay port
USB Port	1 USB port
Input Connectors	DM 8G+
Output Connectors	HDMI, Analog Audio, IR/Serial, Relay
Audio Support	Stereo
Storage Temperature	-4°F to 140°F (-20°C to 60°C)