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Troubleshooting Guide
SYMPTOM PROBABLE CAUSE CORRECTION
1. Fails to Regenerate
Automatically
Power supply plugged into
intermittent or dead power source
Connect to constant power source
Improper control valve
programming
Reset program settings
Defective power supply Replace power supply
Defective Drive motor Replace motor
2. Regeneration at Wrong
Time
Time of day improperly set, due to
power failure
Reset time of day programming and
install 9-volt battery.
Regeneration time set improperly Reset regeneration time programming
3. Poor Water Quality
Check items listed in #1 and #2
Bypass valve open Close bypass valve.
Channeling Check for too slow or high service
flow. Check for media fouling.
Lack of aeration in water Program valve to draw air more
frequently
Increase number of minutes in air
draw cycle
Clean injection assembly and screen
4. Loss of Water Pressure
Fouled media Clean media. Pretreat to prevent.
Improper backwash setting Backwash more frequently
5. Continuous Flow To Drain
Foreign material in control Call dealer. Clean valve and replace
pistons and seals.
Internal control leak Same as above.
Valve jammed in backwash or rapid
rinse position
Same as above.
Motor stopped or jammed Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
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