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01021076
The controller display, as well as the Remote Display (if connected), may display the following errors.
PROBLEM FOUND
APR-01-12 10:01A
1. When the controller identifies an error, it is programmed to attempt
to correct the error without user input. If the problem persists, the
HOME SCREEN displays PROBLEM FOUND. Press to display
the first error present.
REPLACE FILTER
MEDIA
2. Press to display any additional errors present.
-->CLEAR ERRORS
3. Press and to view action: CLEAR ERRORS, GO TO MENU,
or EXIT. If you select CLEAR ERRORS, the controller checks the er-
ror status and attempts to clear the error. If the error still exists, the
home screen displays PROBLEM FOUND. If the error no longer ex-
ists the screen displays SYSTEM OK.
-->GO TO MENU
4. Press to select CLEAR ERRORS, GO TO MENU, or EXIT.
Error Reason for Error Comment/ Clearing Error Message
Salt Bridging
Brine tank has low concentration of brine but still
appears to have solid salt.
Use a tool to break up any salt bridge inside the brine tank
No Remote
Signal
Main board is not receiving a signal from the
remote.
Remote is off, out of range or on a different channel from
the main board. If interference is suspected, try moving the
remote closer or switching to a different channel on both the
main and remote units
Motor Home Err
Motor did not move when it should. The control
home position could not be found.
Contact your Culligan dealer.
Brine Blocked
The flow rate of brine or water to or from the
brine tank is fully or partially blocked.
Check brine line for blockages or air leaks. Check eductor
and eductor screen for blockages
Replace Ext Filt
Total gallons through the secondary filter (i.e.
“Big Blue” filter) has exceeded the specified ca-
pacity of the Big Blue.
Replace optional filter cartridge. Reset the external filter me-
dia life at Main Menu/ Accessories/ Ext. Filter menu
Check Brine Tank
Aqua-Sensor did not detect brine during the re-
generation cycle.
Check brine tank and add salt if necessary. Check Z ratio
of the Aqua-Sensor at Main Menu/ Advanced / Diagnos-
tics/ Sensors
Call Culligan at
xxx-xxx-xxxx
This message is displayed if an error has been
detected that requires servicing and no modem
installed in the system.
Call the number shown. If possible, place this call using a
phone that will allow you to see and enter changes to the
main controller if required by the service technician during
the call
Pos Sensor Err
The motor is directed to run but no change in po-
sition is detected.
Check the motor using manual motor control and the posi-
tion sensors using Main Menu/ Advanced/ Diagnostics
Sensors
Few Days Salt
This is a prediction of the number of days until it
will be necessary to add salt to the brine tank.
Salt can be added to the brine tank at any time. It is recom-
mended that the brine tank be filled to approximately 2/3
full.
Low Salt Level
Salt level is low; less than 15 days of salt
remaining.
Contact Culligan dealer for salt delivery or fill brine tank
with salt.
Low Battery Battery needs replacement. Contact your Culligan dealer.
Brine Overfill Contact your Culligan dealer. Contact your Culligan dealer.
No Brine In Tank
Failed to refill brine tank. Refill restrictor plugged.
Air in brine line causes float to slam shut.
Clean or replace refill restrictor. Verify all tubing connec-
tions are properly assembled.
Aqua Sens Probe
An Aqua-Sensor was “Installed” but main board
detects the Aqua-Sensor is not connected.
Check connection of Aqua-Sensor to the main board.
Error Codes
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