Chapter 6 Troubleshooting
MNL-0656-01 Rev A8 ECO-N/A Effective: 16 Nov 21 Page 37 of 44
CHAPTER 6 TROUBLESHOOTING
PRODUCT IDENTIFICATION
The product is labeled with the Parvus P/N and serial number. Please refer to this information when
communicating with Technical Support.
TECHNICAL ASSISTANCE
If you have a technical question or if you cannot isolate a problem with your product, please call or e-mail
the Parvus Technical Support team:
Email slp_tsupport@curtisswright.com
Phone 1 (801) 433-6322
Fax 1 (801) 483-1523
RETURNING FOR SERVICE
Before returning any Parvus product, please fill out a Return Material Authorization (RMA) request form,
available for download from the following website under the support section:
www.curtisswrightds.com
Email this form to the Technical Support email address (slp_tsupport@curtisswright.com) to receive
authorization for shipment. An RMA number will be emailed back to you as soon as possible.
Note: You must have the RMA number in order to return any product for any reason.
Caution:
Any product returned to Parvus improperly packed will immediately void the warranty for that particular
product.
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