46D-Link DWA-121 User Manual
Section 5 - Troubleshooting
Make sure that the DWA-121 Wireless USB Adapter is properly seated in the computer’s USB port. If Windows does not detect the hardware upon
insertion of the adapter, try a dierent port. Also, make sure to completely remove the drivers that were previously loaded.
2. The computer does not recognize the DWA-121 Wireless N 150 Pico USB Adapter.
• CheckthattheLEDindicatorsforthebroadbandmodemareindicatingnormalactivity.Ifnot,theremaybeaproblemwiththebroadband
connection.
• CheckthattheLEDindicatorsonthewirelessrouterarefunctioningproperly.Ifnot,checkthattheACpowerandEthernetcablesare
rmly connected.
• CheckthattheIPAddress,subnetmask,gateway,andDNSsettingsarecorrectlyobtainedfromyournetwork.Conrmyourwireless
key.
• InInfrastructure mode, make sure the same Service Set Identier (SSID) is specied on the settings for the wireless clients and access
points. The SSID factory default setting for D-Link products is default. (Double-click on the WLAN icon in the taskbar. The Link Info
screen will display the SSID setting.)
3. The computer with the DWA-121 installed is unable to connect to the wireless network and/or the Internet.