Issue Possible causes Known solutions
The dishes are not clean.
The dishes are not placed
correctly in the basket.
Avoid any contact between
the different items in the
basket Please refer to page30:
Recommendations for the
arrangement of the dishes in the
basket.
The selected wash program
is unsuitable.
Choose a more intensive
program. Refer to page 42:
Standard programs
Insufficient amount of
detergent, or unsuitable
detergent.
Use a ‘pop cassette’ that ensures
the best possible cleaning
performance.
The spray arm is blocked by
dishes.
Change the arrangement of the
dishes so that the spray arm can
rotate freely.
One or more if the spray
arm nozzles is/are clogged.
Disassemble and clean the spray
arm as described on page 66
The filter are not clean or
are not correctly arranged.
Disassemble and clean the filters
as described on page 61.
The dishes do not properly
dry.
The dishes are incorrectly
arranged within the basket
Refer to page 30:
Recommendation for the
arrangement of the dishes in the
basket.
Insufficient amount of
detergent, or unsuitable
detergent.
Use a ‘pop cassette’ that ensures
the best possible cleaning
performance.
The selected program is
not suitable.
Choose a program with a longer
washing time.
The door did not open at
the end of the cycle.
Check that nothing prevents
the door from opening
automatically at the end of the
cycle.
The dishes did not have
sufficient time to dry.
Wait for the signal tone at the
end of the cycle before taking
out your dishes.
Issue Possible causes Known solutions
Emergence of water
under Bob
The tank floods.
The tank capacity is 4 litres.
If you are in the “integrated-
tank” mode, do not overfill it.
If you are in the “water supply”
mode: switch your water supply
off and call the After Sales
Service.
The door leaks.
Check the condition and
position of the seals on the
door and whether something
prevents the door from closing
completely.
Leak et the drain hose
connection.
Use the supplied clamp and the
screwdriver to tighten the drain
hose on the back of Bob. (See
page 6)
Leak at Bob’s easywater
connection. .
Check the connection and
tighten it. (See page 5)
Leak in the tank Contact the After Sales Service
My dishes are damaged. Unsuitable cycle.
Do not put any fragile cutlery in
Bob(see page 30)
Damp packaging
Every Bob is tested in the
factory before delivery,
which is why water
residues may be present.
(N/A)
The inside of Bob is
humid.
Every Bob is tested in the
factory before delivery,
which is why water residues may
be present.
Bob is not responsive
(the screen is frozen, the
buttons no longer react)
Malfunctioning
Restart Bob by unplugging and
then plugging it in again.
71
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70
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