What to do if the Data Aire idap does not respond after changing settings?
If the Data Aire Network Card does not respond after changing settings, first, check the connection. Second, perform a ping test. Finally, reboot the card.
Why does the Data Aire Network Card system status not show any data or update?
If the system status on your Data Aire Network Card doesn't show any data or the data isn't updating, check the connection to the card. Also, verify the dap4 menu setting; menu G- Network Config BMS port 1 must be set to BACnet TCP/IP. Ensure that dap4 is online, and try rebooting the card.
What to do if Data Aire idap graph does not display or update?
If the Data Aire Network Card graph does not display or update, ensure that the logger and sensor are enabled. Select update files to the current moment and reboot the card, then wait a few minutes.
Why does the Data Aire idap Network Card unit come back ON after being commanded to OFF mode?
If the unit comes back ON after commanding the Data Aire Network Card to OFF mode, check to ensure the idap web page is active and that the network connection is stable.
Why am I not receiving email alarms from my Data Aire Network Card?
If you are not receiving emails on alarms from the Data Aire Network Card, verify that alarms and events are enabled. Check the recipients’ email address, user name, password, and SMTP server address. Refresh the card.
What to do if data is missing or not displaying properly on Data Aire idap Network Card?
If data is missing or not displaying correctly on your Data Aire Network Card, check the Model and Cooling type settings on the Configuration- General page.
How to fix incorrect location and unit name on Data Aire Network Card?
To correct an incorrect location or unit name on the Data Aire Network Card, check and correct the location and unit name on the Configuration- General page.
General| Brand | Data Aire |
|---|---|
| Model | idap |
| Category | Network Card |
| Language | English |
Explains the idap card's function as an Ethernet network card for monitoring and control of Data Aire precision cooling systems.
Lists core capabilities like 10 Mbps Ethernet, web server for real-time monitoring, remote modification, logging, and email notifications.
Lists common use cases such as data centers, computer rooms, telecommunications facilities, and other sensitive electronic applications.
Step-by-step guide on physically installing the idap card into the dap4 controller or serial card slot.
Details the process of configuring the IP address for Ethernet communication, including factory reboot and PC connection.
Describes how to set the IP address using the dap4 controller's display panel and keypad.
Guides on setting unit location, name, model type, and cooling type via the web interface's General tab.
Details how to modify the IP address through the network configuration page in the web interface.
Explains how to set up automatic email alerts for system alarms and manage recipients.
Covers testing email notifications and monitoring mail traffic in debug mode.
Shows how to send all notifications and check email logs for errors or successful delivery.
Explains that date and time are synchronized with the dap4 controller and how to view settings.
Guides on how to change the default user name and password for accessing the system.
Describes how to access and interpret the main system status screen for operational data.
Explains how to identify and view active alarms on the system status screen.
Instructs on viewing return air temperature and humidity graphs and downloading log files.
Guides on checking the used and free disk space on the idap card via the General configuration tab.
Explains how to view the current IP address of the idap card through the network configuration.
Details how to find the software and firmware version of the idap card through the Utilities tab.
Describes how to modify temperature and humidity setpoints and deadbands via the system status page.
Explains how to turn the system ON or OFF using the web interface and the important note about browser activity.
Lists common issues and remedies for connectivity problems with the idap card.
Provides solutions for issues where system data is not displayed or updated correctly.
Offers steps to resolve problems with missing or incorrectly displayed data.
Explains how to fix incorrect location and unit name displays.
Provides troubleshooting steps for issues with graph display and updates.
Offers solutions for problems related to email notifications not being sent for alarms.
Troubleshoots issues where the card does not respond after settings are changed.
Addresses the issue of the unit reverting to ON mode after being commanded OFF.
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