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DataCard SP35 Printer Guide

DataCard SP35
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Page 23
Troubleshooting
What is the problem? Try this:
1
A message appeared on the PC.
Click the Help button on the message box. The help topic
describes possible causes and the solution for each cause.
Follow the information in help to fix the problem.
2
The printed cards do not look the
way that I want them to.
You might have moved the ribbon while the printer was powered
off. The next card will print correctly.
SP35 Info Central contains detailed information about solving
card appearance problems.
3
Cards jam often.
The brand of cards might be dirty, heavily powdered, or bowed
(curved). Consider buying a different brand of cards or clean the
printer more often to use the cards.
The printer rollers might be dirty. See SP35 Info Central for
steps to clean the printer rollers.
4
The ribbon has broken.
Trim the end of the broken ribbon evenly. If ribbon on the take-
up spool is not wound firmly or is uneven, remove it. Tape the
end of the ribbon onto the same take-up spool, making the
edges of the ribbon and spool even.
If the ribbon breaks repeatedly, settings might not be correct for
the card design and ribbon. See Setup in SP35 Info Central..

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DataCard SP35 Specifications

General IconGeneral
BrandDataCard
ModelSP35
CategoryPrinter
LanguageEnglish

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