Quick Reference Guide 7
not responsible for, the maintenance of, damage to, or loss of configurations,
data, and applications on the repaired units and at its sole discretion can
return the units in the “factory default” configuration or with any software
or firmware update available at the time of the repair (other than the firm-
ware or software installed during the manufacture of the product). Customer
accepts responsibility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify
Datalogic of the claimed defect before the expiration of the applicable War-
ranty period and obtain from Datalogic a return authorization number (RMA)
for return of the product to a designated Datalogic service center. If Data-
logic determines Customer’s claim is valid, Datalogic will repair or replace
product without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the designated Data-
logic service center, with shipping charges prepaid. Datalogic shall pay for
the return of the product to Customer if the shipment is to a location within
the country in which the Datalogic service center is located. Customer shall
be responsible for paying all shipping charges, duties, taxes, and any other
charges for products returned to any other locations. Failure to follow the
applicable RMA policy, may result in a processing fee. Customer shall be
responsible for return shipment expenses for products which Datalogic, at
its sole discretion, determines are not defective or eligible for warranty
repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered, repaired or
upgraded by other than Datalogic service personnel or its authorized rep-
resentatives;
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General
Weight and Dimensions
