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This section details the cleaning, adjusting and troubleshooting tips for the RL Series printer. Proper
cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of
cleaning products, including pens, cards, films and swabs. Visit www.datamax-oneil.com
to learn more.
The following table outlines the recommended maintenance schedule for the various printer parts.
Area Method (Std. Models) Method (Linerless Models) Interval
Printhead
Cleaning Card or Cotton
Swab w/Isopropyl Alcohol
Cleaning Pens After 3-5 rolls of media
Platen Roller
Cotton Swab
w/Isopropyl Alcohol
Cleaning Pens After 3-5 rolls of media
Peel-Off Roller Cleaning Pens Cleaning Pens After 3-5 rolls of media
Lid Roller
Cotton Swab
w/Isopropyl Alcohol
Cleaning Pens After 3-5 rolls of media
Media Sensor Compressed Air Compressed Air Monthly
Interior
Compressed Air Compressed Air As Needed
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this
substance.
To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of
Datamax-O’Neil-brand media and ribbons. These supplies are specially formulated for use in D-O printers;
use of non-Datamax-O’Neil supplies may affect the print quality, performance and life of the printer or its
components. For a current list of approved media and ribbons for use in direct-thermal and thermal-
transfer applications, please contact a Media Representative at (407) 523-5650.