Chapter 5 – Maintenance and Adjustments  57 
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This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following 
table outlines the recommended maintenance schedule for the various printer parts. 
 
Area  Method  Interval 
Printhead  Turn off the printer before cleaning the 
printhead. Use solvent* on a cotton swab to 
clean the printhead from end to end. 
After every roll of media. 
Platen Roller  Turn the power off. Rotate the platen roller and 
clean it thoroughly with solvent* and a cotton 
swab. 
After every roll of media.  
Peel-Off Roller  Rotate the peel-off roller and clean it thoroughly 
with solvent* and a cotton swab.  
After every roll of media.  
Media Path 
 
Solvent*  After every roll of media. 
Peel/Tear Bar 
 
Solvent* As needed 
Media Sensor 
 
Air blow  Monthly 
Exterior 
 
Mild detergent or desktop cleaner.  As needed 
Interior 
 
Brush or vacuum cleaner  As needed.  
* It is recommended that a solvent containing isopropyl alcohol be used.  
 
 
Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this 
substance. 
 
Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a 
complete line of cleaning products including pens, cards, films and swabs.  Visit our website at 
http://www.datamax-oneil.com to learn more.   
 
Certified Datamax-O’Neil – The worry free choice for optimal printer performance