Chapter 5 – Maintenance and Adjustments  60 
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Whenever using narrow media (sizes that are less than the width of the printhead), adjust the 
Leveling Cam for even pressure distribution. Adjust the Printhead Leveling Cam as follows: 
 
1.  With media loaded, download your label format (or use a Test Menu format) then begin 
printing a small batch of labels. 
 
2.  While observing the printed output, rotate the Leveling Cam counter-clockwise until the image 
fades across the label, as shown in Example 1 (below). 
 
3.   While observing the printed output, rotate the Leveling Cam clockwise until the image is 
complete, with even contrast, as shown in Example 2 (below). 
 
 
 
 
 
 
 
 
Thumbscrew 
 
 
 
 
 
 
 
 
 
Example 1 – Over 
adjustment:  
 
Too much adjustment 
produces an image 
that fades across the 
label. To correct this, 
move the Thumbscrew 
to the right. 
 
 
 
Example 2 – Correct 
adjustment: 
 
The proper adjustment 
produces a complete 
image with even print 
contrast across the 
label (see note below). 
 
 
Under-adjustment can also cause problems including ribbon wrinkling, label tracking, and platen 
roller and printhead wear. When changing to a different width of label, always perform this 
adjustment.