Decobus Handel EX301342AAA - Troubleshooting

TROUBLESHOOTING
Please refer to below chart if you have any quesons during operang.
Trouble
Cause Soluon
The unit fails to start up
Power supply failure
Connect the unit to a live socket and
turn it on.
Water-full and its icon lighng Drain the water stored in the unit.
Ambient temperature too low or low high
It is recommended to use this unit
between 5-35℃
The room temperature is lower than the set
temperature in cooling mode or higher
temperature in heang mode
Change the set temperature
Bad cooling or heang
eects
There is direct sunlight Close the window curtain
The doors and windows are open, the room is
crowded or there are other heat sources
Close the door and window, remove
other heat sources, and add new air-
condoners
Dirtylter Clean or replace the ter mesh
Air inlet or air outlet clogged Remove the obstruon
High noise level The unit is being placed at uneven surface.
Put the unit at a at andm place (may
reduce noise)
The compressor does not
work
Inaon of overheat protecon
Wait for 3 minutes un the
temperature decrease, the unit will re-
start automacally
The remote control does
not work
Too long distance
Bring the remote control close to the Air
condoner and ensure airs at signal
receptor on unit.
The remote control didn’t aim at signal
receptor on unit.
The beries have no electricity Replace the beries
“E2” code displays Tube temperature sensor failure
Contact customer service & repair
center
“E4” code displays An-frozen proteon funon
Wait for 5 minutes or contact customer
service & repair center
Water full FL displays Water tank in chassis is full
Drain the condensate and re-start the
unit
Notes:
- Do not dismantle or repair the unit without authorizaon, improper repair will void the warranty card and cause harm to
you and your property.
- If your problem is not listed on the Troubleshoong, please ask for professional service.
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