DeDietrich NANEO EMC-PMC Series User Manual

PKR 1 / 1 IT2598
Technical Sales
Documentation Department
T
Technical information
Heading No 5
Wall-hung gas condensing boilers
NANEO EMC ... - PMC...
Service tool / After Sales Service information
Package HR83 (option)
P5253 JS F 67580 Mertzwiller N° IT2598 15/02/2013
EN
1. Service tool
The service tool is required to modify the factory settings of
EMC... / PMC... boilers
For example:
- Settings in case of gas conversion
- Modification of the heating gradient
- Modification of the maximum boiler temperature
- Modification of the fan speed
etc...
The service tool can also help in the diagnosis by displaying error codes.

Only the service tool assembly instructions are delivered with package HR83.
The user manual (first version attached) can be downloaded from our website in Product section.
2. After Sales Service information
A website with simplified After Sales Service information for different products is available:
After Sales Service information is currently available for the following products (NANEO to come):
Access from a computer: Access via smartphone or tablet (QR code)
http://sav.dedietrich-thermique.fr
or
INNOVENS MCA MODULENS AGC MIV II for ALEZIO VIVADENS MCR
0
05257-D

DeDietrich NANEO EMC-PMC Series Specifications

General

Max Working Pressure	3 bar
Protection Rating	IPX4D
Type	Condensing boiler
Fuel Type	Natural gas, LPG
Efficiency	Up to 109%
Modulation Range	1:10
Electrical Supply	230 V / 50 Hz

Summary

Service Tool Overview and After Sales Information

Service Tool Purpose and Functionality

Details the service tool's role in modifying boiler settings and diagnosing errors for EMC/PMC boilers.

After Sales Service Access and Products

Provides access to after-sales service information via website and lists supported products.

Control Panel and Navigation

Control Panel Description and Operation

Explains the service tool's control panel, including the display and the rotary/push button for operation.

Interpretation of Display Symbols

Defines the meanings of the various symbols displayed on the service tool screen.

Settings and Menu Functions

Settings Menu Structure and Access

Details how to access and navigate through the service tool's settings menus.

Information Menu Access

Provides access to various information about the boiler and connected accessories.

User Menu Configuration

Allows temporary parameter changes while the service tool is connected.

Installer Menu Adjustments

Enables installers to adjust boiler functions and parameters, including factory settings.

Counter Menu Data History

Allows checking the history of various boiler functions and operational counters.

Service Menu Reset

Facilitates resetting service messages after maintenance, to be performed by qualified engineers.

Error Messages and Troubleshooting

Error Code Diagnosis and Solutions

Lists common error codes, their probable causes, and recommended solutions for fault diagnosis.

Technical Specifications and Compliance

Service Tool Technical Details

Details dimensions, power, connections, ambient conditions, temperature, and operating parameters.

Compliance and Features

Covers quality marks, compliance standards, protection classification, and features of the service tool.