PROBLEM SOLVING
PROBLEM CHECK...
NO WATER ENTERS
THE MACHINE
• That the power is on and a fuse has not blown.
• That there is a water supply to the home.
• That the water supply is at normal pressure.
• That the intake is not blocked by deposits or dirt.
• That the intake valve is not malfunctioning (a slight
electro-mechanical click should be heard immediately
after the power is switched on.
• That the START / HOLD button has been pressed.
THE MACHINE WILL
NOT WASH
• That the power is on and a fuse has not blown.
• That the supply voltage is not too low
• The water in the tub has reached the set level
• That a pre-set programme has not been selected, in
which case the machine will only operate at a set time.
ABNORMAL DRAINING
• That the drain hose is not blocked or kinked.
• That the end of the drain hose is not under water.
• That the outlet end of the drain hose is 1 metre. above
floor level
• That the drain pump is operating.
THE MACHINE WILL
NOT SPIN
• That the lid has been closed.
• That the load is balanced.
• That the machine is standing firm and level
Also please check the following points:
1. Check that the cord is plugged in and that the wall socket is switched on.
2. Check that there is power to the wall socket by testing the socket with a small electric
appliance such as a kettle or hairdryer.
3. Check that the lint filter has been cleaned.
If you have followed the instructions and still have a problem, contact the nearest
Defy Service Centre. They will be able to advise you on any aspect of the machine or
send a qualified technician to repair it.
The Manufacturer strives for continuous improvements. For this reason, the text and
illustrations in this book are subject to change without notice.
Part No. 062 020
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